We Think Out of The Box…

Outbox Solution is a local contact center and office support service based in the Philippines, offering virtual assistance to clients across the board. A group of focused and dedicated Virtual Assistant who goes extra mile to make sure that clients expectation are met at the highest of standards.

Diligent employees and very enthusiastic

 Valuable employees are driven to solve problems.

Able to render high quality of work for an affordable rate

We help you work out your costs and pricing to meet your expectations.

Can give beyond expected result

The plan succeeded beyond all expectations.

Make Appointment

Tel. 0642580458 | 0645774150

Cellphone: +639300989467 US: 3526533595

Email: info@outbox-solutions.com

Delivering an amazing customer experience is our mantra. Salesforce gives us a complete view of every customer, so we can provide personalized support at every touch point.”

About Company

Support customer calls with intelligence from anywhere.

Founded by entrepreneurs , Global connect solution is a place where business people hire highly skilled, affordable online contractors in the Philippines. Global connect solution supports responsible outsourcing practices that improve the lives of all parties.


“Our team of Executives have a successful track record of building, running and optimizing Business Process Outsourcing for the Global Fortune 500.” 


“We’re a small and very enthusiastic team. We’re looking forward to meeting you and helping you brought your campaign to the highest level , develop solutions – and bring you satisfaction! So what are you waiting for, let’s meet 

  • Brand new computer sets.
  • USB Headsets with noise suppression.
  • Dedicated internet lines and back up lines for continuous flow of communication and data.
  • Predictive Dialer.
  • Full air-conditioned and well-lit home center.
Our Values

INTEGRITY – Putting integrity at the helm has always been this important due to the fact this is our credibility.

RESPECT – Everyone should be free from interference, intimidation or disparagement in the work place.

COMMITMENT – We utmost value our client’s targets and goals which is why we always make sure that we meet our commitments on time.

EXCELLENCE – Endeavour excellence in everything we do with extensive efforts and unstoppable innovative actions, we make sure that we set our scales to superb standards.

Our Services

What Service We Offer

Outbox Solution is a local contact center where you can find happy and reliable Filipino workers. In our careers, we often have more work to do than time to do it. This leads to stress, missed opportunities, and overworking. Outsourcing can help. Today, you can hire an assistant on the other side of the world that will work for you as if you’re both in the same room.

Because of disparities in economic development. You can hire an assistant for a very affordable rate — around 10-20% of comparable costs in the United States, UK ,AU.

The result? You can make more money and spend more of your time doing the things you want to do.

Inbound Call Center Services

Customer service agents and support teams are responsible to monitor and attend the requests of the callers.

Order Taking

Order taking is a process of recording orders accurately, securing the recorded data and delivering the same.


Desk Technician is a professional who provides technical support and assistance to customers, whether on the phone or in person.


Sales refer to any transactions where money or value is exchanged for the ownership of a good or entitlement to a service.

Up – Selling

Upselling is a sales technique that encourages customers to spend more money by buying an upgraded or premium version of a product being purchased.

Lead Generation

The process of filling your sales funnel with people who are interested in your business. Anything that gets someone to give you permission to contact them or remarket to them is a lead generation tactic.

Email Support

Email Support is an effective support channel that utilizes emails in order to resolve customer concerns relating to a product or service.

Customer Service

Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy and enjoyable experience with you.


Customer retention refers to a company’s ability to turn customers into repeat buyers and prevent them from switching to a competitor.

Appointment Setting

Appointment setting is a strategy to bring in new prospects by setting a date on the calendar for your sales team to discuss your product and potentially make a sale

Chat Support

Chat support is a common method of customer service or support that offers assistance to customers through the use of a messaging app or online chatbot.

Outbound Call Center Services

An outbound call center is one in which call center agents make outbound calls to customers on behalf of a business or client.


Surveys are questionnaires that are administered to research participants who answer the questions themselves

Non – Voice Services

Non-voice based BPO Processes are typically jobs that do not require direct interaction or voice but rather leading with knowledge, these jobs may include computer work such as a payroll or analyst position.

Virtual Assistant

A virtual assistant is a remote employee who offers administrative support for you and your business, usually part-time.


What Clients Say About Us

Read what our valued customers have to say about us.

Paul Lytle
    Paul Lytle

    We would highly recommend Outbox-Solution to any company that is looking for additional phone agent services. They are highly motivated and do everything possible to make our jobs easier.

    Jenifer Rios
      Jenifer Rios

      We are pleased to have your service for customer support. You deserve high praise for the way you handled the work. Thank you for giving this company your best.

      Lerry Lee
        Lerry Lee

        I highly recommend Outbox – Solution They are easy to work with. The process was easy to get started. We were able to meet and select the callers we felt were the best fit for our campaign.